From possession onward

From keys to an operating tenancy.

What setup actually involves, what you need in front of you before you start, and what the record holds once the tenancy is running.

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Before you start

An existing tenancy needs four things.

Address

The rental itself.

Tenant name

Whatever you call them on the lease.

Monthly rent

The amount due each period.

Next due date

When the next payment lands.

Lease dates, deposits, the signed PDF and the tenant invitation can all be added afterwards.

The setup path

Vacant property, or one that came with a tenant?

Both end in the same place; only the first few steps differ. Tap through either path—nothing here is a form.

Move from possession to a ready tenancy without rebuilding the file at every step.

Step 1 of 7Add the property

Start with the address and rental details.

After setup

A working record, not a finished checklist.

One rental, from selected tenant to operating tenancy.

Interactive product walkthrough · sample data

Rental operations board

1847 Cedar Street

Vancouver, British Columbia · 2 bed apartment

Setup in progress

Tenancy setup

25%

Next required actionPrepare the tenancy agreement

Tenant: Maya Chen · selected
Agreement: Not started
Rent: Not scheduled
Maintenance: No requests

Step one
The tenant is chosen, not just found.
Screen applicants priced per report, then select one. The applicant you pick becomes the tenant record — the application and its result stay attached to the rental instead of living in your inbox.
Tenant
Maya Chen · selected
Step two
The agreement is the province's, signed and filed.
Propsynk creates the supported government agreement — RTB-1 in British Columbia, with RTB-26 appended past two tenants — sends it for signature through DocuSign, and keeps the signed copy with the tenancy it created.
Tenant
Maya Chen · selected
Agreement
RTB-1 · signed
Step three
Rent becomes a ledger, not a memory.
Due dates, partial payments, one-off charges and confirmations build a single history for this tenancy. Propsynk records what is owed and what arrived; it is not the rail that moves the money.
Tenant
Maya Chen · active
Agreement
RTB-1 · signed
Rent
$2,450 · due Oct 1
Step four
Everything that happens next lands in the same file.
A repair request arrives with photos and messages attached. Receipts, notices and supporting documents file against the tenancy. A year in, the whole record is still one place rather than five.
Tenant
Maya Chen · active
Agreement
RTB-1 · signed
Rent
$2,450 · paid Oct 1
Maintenance
Faucet repair · scheduled

Questions

The practical detail.

Still stuck? Email [email protected].

Can I use it before finding a tenant?

Yes. Add a vacant rental first, then screen applicants, select a tenant and create a supported provincial agreement when the tenancy is ready to move forward.

Can I screen applicants?

Yes. Tenant screening is available on Free and Pro and is priced per person through SingleKey. Screening is not included in the subscription price.

Which provincial leases are supported?

Propsynk currently creates supported government tenancy agreements for British Columbia, Ontario and Alberta. In BC, the RTB-26 Schedule of Parties is appended when more than two tenants need to be included. Elsewhere in Canada, you can add the tenancy and upload your own signed agreement.

Can my tenant use Propsynk?

Yes. Tenants have their own app view for itemized rent, amounts paid and due, maintenance requests and communication connected to those requests.

Is Propsynk a property-management company?

No. Propsynk is software for landlords who manage their own rentals. It organizes the workflow and record; it does not act as the landlord, property manager or legal adviser.

Can a Realtor provide Propsynk to a client?

A Realtor or other professional can introduce an investor client to Propsynk as a useful post-close next step. Propsynk handles product onboarding, and the referring professional does not receive access to the client’s private tenancy information.