Terms of Service

These Terms of Service are a legal agreement between you and Propsynk Inc., doing business as Propsynk. These Terms govern your access to and use of the Propsynk website, mobile application, web application, APIs, dashboards, communications, contractor coordination features, contractor job payment workflows, lease workflows, DocuSign electronic signature workflows, payment-related workflows, maintenance workflows, tenant screening workflows where enabled, document tools, waitlist, marketing website, and all related services.

By accessing or using https://propsynk.com, joining our waitlist, creating an account, accessing the Services, clicking “I agree,” signing an order form, accepting an invitation, submitting information, saving a payment method, authorizing payment, signing a document, or otherwise interacting with Propsynk Inc., you agree to be bound by these Terms.

If you do not agree to these Terms, you must not access or use the Site or Services.

We may update these Terms from time to time. Continued use of the Site or Services after changes become effective constitutes acceptance of the updated Terms.

“Account” means a registered Propsynk user account.

“Customer” means a person or organization that subscribes to or pays for the Services, including landlords, property owners, property managers, contractors, service providers, or other business users.

“Landlord” includes landlords, property owners, property managers, authorized agents, and other persons using the Services to manage rental property or tenancy workflows.

“Tenant” includes tenants, occupants, rental applicants, guarantors, invitees, and other persons interacting with a landlord through the Services.

“Contractor” includes handymen, tradespeople, repair providers, maintenance vendors, inspectors, cleaning providers, and other service providers available through or managed using the Services.

“Professional” includes lawyers, paralegals, accountants, bookkeepers, tax advisers, notaries, consultants, or other professional advisers who may be listed, invited, contacted, or coordinated through the Services.

“Site” means https://propsynk.com and any related marketing pages, landing pages, waitlist forms, demo request forms, or public-facing web pages operated by Propsynk.

“Services” means all Propsynk products, applications, websites, APIs, software, tools, dashboards, communications, templates, workflows, marketplace features, contractor job payment features, waitlist features, and related services.

“User Content” means information, documents, data, messages, photos, videos, signatures, lease terms, notices, maintenance records, invoices, comments, reviews, ratings, profile information, feedback, waitlist submissions, and other content submitted, uploaded, generated, transmitted, or stored by users through the Services.

Propsynk is a rental management software platform designed to help Canadian landlords, tenants, contractors, service providers, and related users manage rental workflows.

The Site may also serve as a landing page, marketing website, waitlist registration tool, early access page, demo request page, or public product information page.

Information on the Site describing planned features, pricing, launch timing, integrations, product availability, or future functionality is provided for general informational purposes only and may change without notice.

Joining a waitlist, requesting early access, or submitting a demo request does not create a contractual obligation for Propsynk to provide access to any product, guarantee pricing, reserve a specific feature, commit to a launch timeline, or provide any particular service level.

Propsynk is a software platform. Propsynk is not a law firm, lawyer, paralegal, accountant, tax adviser, financial institution, escrow agent, property manager, real estate brokerage, insurance provider, consumer reporting agency, contractor, construction manager, employment agency, or government agency.

Propsynk does not provide legal, financial, tax, accounting, insurance, real estate brokerage, property management, construction, tenancy, eviction, dispute resolution, immigration, human rights, or professional advice.

Any templates, checklists, workflows, reminders, document organization tools, website content, or informational materials are provided for general convenience only. They are not a substitute for professional advice. You are responsible for obtaining legal, tax, accounting, insurance, financial, tenancy, or professional advice before making decisions or taking action.

Propsynk does not currently use artificial intelligence anywhere in the Services. Propsynk does not provide AI-generated legal content, AI-filled tenancy forms, AI-generated notices, AI rental decisions, AI-based tenant screening decisions, AI contractor recommendations, or AI-generated maintenance, payment, or tenancy advice.

If Propsynk introduces AI features in the future, such features will be subject to updated terms, disclaimers, notices, and user controls where appropriate.

You may use the Services only if you are legally capable of entering into a binding agreement and are at least the age of majority in your province or territory, or if you use the Services with appropriate consent and supervision where legally permitted.

If you use the Services on behalf of a company, landlord, property owner, property manager, contractor, partnership, corporation, or other organization, you represent and warrant that you have authority to bind that organization to these Terms.

You must provide accurate, complete, and current account information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your Account.

You must promptly notify Propsynk of any suspected unauthorized access, account compromise, security incident, or misuse of the Services.

Propsynk may suspend or restrict access if we reasonably believe an Account has been compromised, misused, used unlawfully, or used in violation of these Terms.

By submitting your email address or other information through the Site, you may be registering for the Propsynk waitlist, early access, demo communications, product updates, or launch communications.

Joining the waitlist does not guarantee access to the product, priority access, a specific launch date, a specific price, a specific discount, a specific feature, or continued availability of any feature described on the Site.

You may withdraw from the waitlist or unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us at [email protected] or [email protected].

We may refuse, limit, delay, or revoke waitlist access, early access, beta access, or demo access at any time, subject to applicable law.

You may use the Site and Services for lawful purposes only. You agree not to:

• Use the Site or Services in any way that violates applicable local, provincial, federal, or international law or regulation;
• Attempt to gain unauthorized access to the Site, Services, servers, accounts, databases, APIs, or related systems;
• Transmit unsolicited or unauthorized advertising, promotional material, spam, or unlawful commercial electronic messages;
• Use automated tools, bots, crawlers, scrapers, or indexing tools to access, copy, monitor, or extract any portion of the Site or Services except as expressly permitted;
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• Interfere with or disrupt the integrity, security, availability, or performance of the Site or Services;
• Upload malware, viruses, harmful code, or unauthorized scripts;
• Bypass usage limits, access controls, security measures, billing systems, or technical protections;
• Use the Site or Services in a way that may expose Propsynk, users, or third parties to legal, regulatory, security, reputational, or operational risk.

Propsynk may require users to accept these Terms, the Privacy Policy, role-specific terms, contractor terms, payment terms, electronic signature terms, tenant screening consents, marketing consents, or other notices by clicking a checkbox, selecting an acceptance button, signing electronically, or taking another affirmative action.

Propsynk may record the version accepted, acceptance time, IP address, user agent, account ID, consent type, and acceptance context. These records may be used to demonstrate consent, contractual acceptance, compliance, security, and audit history.

Landlord responsibilities: Landlords are solely responsible for confirming they have legal authority to manage the relevant property or tenancy; complying with residential tenancy, privacy, human rights, consumer protection, housing, tax, municipal, strata, condominium, insurance, and other laws; using correct and current lease forms, addenda, notices, timelines, service methods, rent increase rules, deposit rules, entry rules, eviction rules, dispute procedures, and required government forms; obtaining all required consents; making rental decisions lawfully and without prohibited discrimination; reviewing all documents and communications before sending, signing, serving, filing, or relying on them; verifying contractor qualifications, insurance, licences, permits, safety practices, availability, pricing, and work quality; handling rent, deposits, fees, refunds, invoices, contractor payments, taxes, late fees, and payment disputes lawfully; and preserving required records.

Tenant responsibilities: Tenants are responsible for providing accurate and current information; reviewing lease terms, notices, forms, requests, maintenance communications, payment records, and documents before signing, responding, or relying on them; paying rent or other amounts owed; communicating maintenance issues accurately and in a timely manner; avoiding the upload of unnecessary sensitive personal information; using the Services lawfully and respectfully; and seeking independent legal or tenancy advice where needed.

Contractor and service provider responsibilities: Contractors and service providers are solely responsible for providing accurate business, credential, licensing, insurance, availability, service area, pricing, and profile information; maintaining all required licences, permits, registrations, insurance, training, and qualifications; performing work safely, competently, lawfully, and in accordance with applicable requirements; complying with agreed estimates, scopes, timelines, invoices, warranties, and service standards; respecting tenant privacy, property access rules, confidentiality, and safety; handling personal information lawfully; and resolving disputes directly with the relevant customer unless Propsynk expressly agrees otherwise in writing.

Professional adviser responsibilities: Lawyers, accountants, bookkeepers, paralegals, consultants, and other professional advisers using or contacted through Propsynk are independent professionals. They are responsible for their own advice, licensing, professional obligations, confidentiality, conflicts, insurance, fees, and client relationships. Propsynk is not responsible for professional advice or services provided by third parties.

You must comply with all laws applicable to your use of the Site and Services, including privacy, tenancy, housing, human rights, consumer protection, anti-spam, electronic commerce, electronic signature, tax, employment, workplace safety, municipal licensing, contractor licensing, real estate, financial, and professional regulation laws.

You must not use the Site or Services to harass, discriminate, threaten, defraud, mislead, unlawfully evict, unlawfully deny housing, unlawfully collect information, unlawfully screen applicants, unlawfully charge fees, unlawfully enter a rental unit, unlawfully serve documents, or otherwise violate the rights of others.

Propsynk may provide tools for leases, notices, rent tracking, deposits, maintenance, communications, move-in and move-out documentation, dispute preparation, and related rental workflows.

Propsynk does not guarantee that any lease, notice, form, addendum, clause, communication, electronic signature, rent record, maintenance record, contractor record, audit trail, timeline, reminder, or document is legally valid, enforceable, complete, current, properly served, admissible, or sufficient for any court, tribunal, Residential Tenancy Branch, regulator, insurer, or other authority.

You are responsible for confirming the correct law, form, process, deadline, notice period, service method, filing requirement, and evidence requirement for your jurisdiction.

Propsynk may provide document templates, upload tools, storage tools, generated PDFs, suggested clauses, provincial form links, checklists, and workflow guidance.

Templates and forms may become outdated, incomplete, or unsuitable for your circumstances. You must review all documents carefully and obtain professional advice where needed.

Propsynk is not responsible for losses caused by your use of incorrect, outdated, incomplete, improperly served, improperly completed, or legally ineffective documents.

Propsynk uses DocuSign to allow users to send, receive, sign, initial, store, and manage documents electronically. DocuSign may process names, email addresses, document contents, signatures, initials, timestamps, IP addresses, device information, envelope IDs, signing status, and related audit trail information.

You agree that electronic signatures, electronic records, electronic communications, clickwrap consents, in-app consents, timestamps, audit logs, and related records may be used in connection with the Services, subject to applicable law.

You are responsible for confirming whether electronic signatures, electronic records, electronic delivery, email service, in-app notices, or other electronic methods are valid, appropriate, and legally sufficient for the specific document, notice, jurisdiction, and circumstances.

Propsynk does not guarantee that any electronic signature or electronic communication will be accepted by a court, tribunal, regulator, government agency, counterparty, or other decision-maker.

Propsynk may provide rent tracking, contractor job payment workflows, invoice tracking, subscription billing, payment reminders, payment status, third-party payment links, and related payment workflows.

Propsynk uses Stripe to collect and process credit card information for contractor job payments and other payment-related workflows. Propsynk may save payment methods for future contractor job payments through Stripe. Saved payment method information may include Stripe customer IDs, payment method IDs, card brand, last four digits, expiry month and year, billing address, payment intent IDs, transaction metadata, and related records.

Propsynk does not directly store full credit card numbers, full CVV codes, or full bank account credentials on its own servers unless expressly stated. Stripe may collect, store, tokenize, and process payment card information under Stripe’s own terms, privacy policy, and security practices.

Unless expressly stated otherwise in writing, Propsynk is not a bank, trust company, escrow agent, money services business, financial institution, or custodian of user funds. Payment processing services are provided by Stripe and other independent financial service providers where applicable.

You are responsible for complying with laws and agreements related to rent, deposits, contractor payments, fees, refunds, taxes, chargebacks, payment disputes, late fees, payment timing, records, and receipts.

Propsynk does not guarantee that payments will be authorized, completed, settled, reversed, refunded, or received on time. Propsynk is not responsible for delays, errors, disputes, holds, reversals, chargebacks, processor outages, bank errors, Stripe errors, or third-party payment failures, except to the extent caused directly by Propsynk and not otherwise limited by these Terms.

Propsynk provides software to help landlords connect with and coordinate independent contractors. Propsynk may help landlords, tenants, property managers, and contractors coordinate maintenance requests, estimates, jobs, property access, messages, photos, invoices, contractor job payments, reviews, and completion records.

Contractors and service providers are independent third parties, not employees, agents, partners, or representatives of Propsynk. Propsynk does not guarantee contractor availability, pricing, licensing, insurance, quality, safety, workmanship, timelines, or outcomes.

Any agreement for repair, maintenance, inspection, cleaning, or other services is between the relevant customer and the contractor or service provider, unless Propsynk expressly states otherwise in a separate written agreement.

Users are responsible for verifying contractor identity, qualifications, licensing, insurance, references, estimates, permits, pricing, availability, and suitability before allowing property access or work. Users are also responsible for resolving contractor disputes, workmanship issues, payment disputes, property damage claims, warranty issues, and service complaints directly with the relevant contractor unless Propsynk expressly agrees otherwise in writing.

Propsynk may facilitate access to tenant screening, identity verification, credit checks, background checks, reference checks, employment verification, income verification, or similar tools through third-party providers.

Screening tools may be subject to privacy, consumer reporting, human rights, tenancy, and other laws. Landlords and property managers are solely responsible for obtaining proper consent, providing required notices, using reports lawfully, avoiding discrimination, making lawful rental decisions, and providing any required adverse action or explanation notices.

Applicants are responsible for reviewing authorizations carefully before consenting to screening.

Propsynk does not guarantee the accuracy, completeness, timeliness, legality, or predictive value of screening reports. Propsynk is not responsible for rental decisions made by landlords or property managers.

Users must not use Propsynk to discriminate unlawfully, including in rental advertising, applicant review, tenant screening, rental decisions, lease administration, maintenance handling, contractor selection, or communications.

Landlords and property managers are solely responsible for ensuring their rental decisions and tenant treatment comply with applicable human rights laws. Propsynk does not make rental approval or denial decisions.

Where tenant screening, applicant review, identity verification, credit checks, background checks, references, income verification, employment verification, or similar workflows are available, users must not use those tools in a way that discriminates against applicants or tenants based on protected personal characteristics under applicable human rights laws. Depending on the jurisdiction, protected grounds may include race, colour, ancestry, place of origin, religion, marital status, family status, sex, sexual orientation, gender identity or expression, disability, age, lawful source of income, or other protected grounds.

Before requesting, viewing, or relying on tenant screening or applicant review information, landlords and property managers must ensure that they have a lawful purpose, proper consent where required, and a non-discriminatory reason for using the information. Screening information must be relevant to the tenancy decision, handled confidentially, reviewed fairly, and not used as a pretext for unlawful discrimination.

Propsynk may display human rights and anti-discrimination notices in tenant screening and applicant review workflows. Users may be required to acknowledge these notices before requesting screening information, reviewing screening results, or making applicant decisions through the Services.

Propsynk is not responsible for rental decisions, screening criteria, applicant ranking, approval decisions, denial decisions, adverse action communications, or human rights compliance by landlords, property managers, or other users.

Users may be able to submit reviews, ratings, comments, photos, or feedback about contractors, landlords, tenants, service providers, or experiences.

You must ensure that reviews and ratings are truthful, fair, based on genuine experience, not misleading, not defamatory, not discriminatory, not harassing, and not posted for improper purposes.

If you provide ideas, suggestions, requests, comments, bug reports, testimonials, or other feedback, you grant Propsynk a worldwide, perpetual, irrevocable, royalty-free licence to use, modify, commercialize, and incorporate that feedback without restriction or compensation. We will not publicly identify you by name in testimonials or marketing materials without your consent.

Propsynk may moderate, remove, hide, or restrict reviews or marketplace content that we believe violates these Terms, applicable law, platform rules, or community standards. We are not obligated to monitor all content.

You retain ownership of your User Content, subject to the rights granted in these Terms.

You grant Propsynk a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, transmit, display, format, reproduce, modify for technical purposes, back up, analyze, and otherwise use User Content as necessary to provide, secure, maintain, improve, and support the Services; comply with law; enforce these Terms; and exercise our legal rights.

You represent and warrant that you have all rights, consents, permissions, and authority necessary to submit User Content and to grant the licence above.

You are solely responsible for User Content and for any consequences of submitting, sharing, sending, signing, filing, relying on, or publishing it.

Propsynk and its licensors own all rights, title, and interest in and to the Site and Services, including software, source code, object code, APIs, designs, workflows, interfaces, branding, trademarks, logos, text, graphics, product names, content, templates, documentation, business processes, and related intellectual property, excluding User Content.

You may not copy, modify, reproduce, distribute, sell, lease, sublicense, publicly display, create derivative works from, or exploit any part of the Site or Services except as expressly permitted by these Terms or with our prior written permission.

No rights are granted except as expressly stated in these Terms.

Certain Services may require paid subscriptions, transaction fees, contractor job payment fees, marketplace fees, processing fees, usage-based fees, or other charges.

Fees, billing periods, included features, usage limits, taxes, cancellation rules, and refund terms will be disclosed at checkout, in the app, on the website, in an order form, or in a separate agreement.

You authorize Propsynk, Stripe, and any applicable payment processors to charge applicable fees, taxes, recurring amounts, contractor job payments, processing fees, and other authorized amounts to your selected payment method.

Unless otherwise stated, fees are non-refundable except where required by law or expressly agreed by Propsynk in writing.

Propsynk may change fees, plans, features, and billing terms by providing notice where required by law. Continued use of paid Services after a change becomes effective constitutes acceptance of the change.

You are responsible for applicable taxes, duties, levies, and government charges related to your use of the Services, your rental business, your contractor services, your professional services, your income, your invoices, and your transactions.

Propsynk may collect and remit taxes on its own fees where required. Propsynk does not provide tax advice.

We aim to provide reliable Services, but we do not guarantee that the Site or Services will be uninterrupted, error-free, secure, virus-free, or available at all times.

We may modify, suspend, discontinue, replace, limit, or remove features at any time, subject to applicable law and any separate written agreement.

Beta, pilot, trial, preview, experimental, early-access, waitlist, or pre-launch features are provided “as is,” may change or be discontinued without notice, and should not be relied on for critical legal, financial, tenancy, or operational decisions.

Propsynk may generate timestamps, activity logs, audit trails, Stripe payment statuses, DocuSign document statuses, access logs, and workflow histories. These records are provided for convenience and operational purposes.

We do not guarantee that any log, timestamp, audit trail, record, notification, reminder, or status is complete, error-free, legally sufficient, or admissible. Users are responsible for preserving their own records and verifying critical information.

The Site and Services may contain links to or integrations with third-party websites, services, social media profiles, Stripe for payment processing, DocuSign for electronic signatures, cloud hosting providers, analytics tools, tenant screening providers, app stores, authentication providers, communication providers, contractors, vendors, and professional advisers.

Third-party services are governed by their own terms and privacy policies. Propsynk does not control and is not responsible for third-party services, websites, content, privacy policies, actions, omissions, outages, errors, fees, decisions, reports, advice, or data practices. Accessing third-party links is at your own risk.

Your use of the Site and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at /privacy-policy.

Users may receive confidential or sensitive information through the Services, including tenant information, landlord information, contractor information, property access details, lease documents, payment records, legal notices, maintenance records, and business information.

You must handle such information lawfully, securely, and only for authorized purposes. You must not disclose another user’s confidential or personal information except as permitted by law, by that user, or by the relevant workflow.

We may suspend, restrict, or terminate your access to the Site or Services if we reasonably believe that:

• You violated these Terms;
• You violated applicable law;
• Your use creates legal, regulatory, security, operational, financial, reputational, or safety risk;
• Your account is compromised or used without authorization;
• Required fees are unpaid;
• Continued access may harm Propsynk, users, third parties, or the Services.

You may stop using the Site or Services at any time. Cancellation of a subscription does not automatically delete all records, cancel legal obligations, remove payment obligations already incurred, or prevent retention where legally or operationally necessary.

Upon termination, your right to use the Site and Services ends, but provisions that by their nature should survive will survive, including payment obligations, intellectual property, confidentiality, disclaimers, limitation of liability, indemnity, dispute resolution, and record retention provisions.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

Propsynk disclaims all warranties and conditions of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, availability, security, completeness, legal validity, enforceability, and suitability for your circumstances.

Propsynk does not warrant that:

• The Site or Services will meet your requirements;
• The Site or Services will be uninterrupted, secure, timely, error-free, virus-free, or free of harmful components;
• Any content on the Site or Services will be accurate, reliable, complete, current, or suitable for your circumstances;
• Documents, notices, communications, signatures, or records will be legally valid, enforceable, admissible, properly served, or accepted by any authority;
• Stripe payment workflows will be error-free, timely, or successful;
• DocuSign workflows will be error-free, timely, or legally sufficient for every use case;
• Contractors or service providers will be qualified, available, insured, licensed, safe, competent, or suitable;
• Contractor work will meet any specific quality, safety, price, timeline, or workmanship expectation;
• Tenant screening or verification reports will be accurate, complete, current, or lawful for your intended use;
• Any planned product feature, pricing, launch date, waitlist access, beta access, or product availability described on the Site will be delivered;
• Any rental, legal, financial, maintenance, contractor, dispute, or business outcome will be achieved.

Some jurisdictions do not allow certain disclaimers. In those cases, the disclaimers apply only to the maximum extent permitted by law.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROPSYNK INC. AND ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR AGGRAVATED DAMAGES; LOST PROFITS; LOST REVENUE; LOST BUSINESS; LOST RENT; LOST SAVINGS; LOST DATA; LOSS OF GOODWILL; PROPERTY DAMAGE CAUSED BY THIRD PARTIES; PERSONAL INJURY CAUSED BY THIRD PARTIES; LEGAL FEES; TRIBUNAL OUTCOMES; EVICTION OUTCOMES; TENANT DISPUTES; CONTRACTOR DISPUTES; PAYMENT FAILURES; CHARGEBACKS; SCREENING DECISIONS; OR OTHER LOSSES ARISING FROM OR RELATED TO THE SITE, SERVICES, OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

To the maximum extent permitted by law, Propsynk’s total aggregate liability for all claims arising from or related to the Site, Services, or these Terms will not exceed the greater of: (a) the amount you paid to Propsynk for the Services giving rise to the claim in the twelve months before the event giving rise to liability; or (b) CAD $100.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, intentional misconduct, or other liability that cannot legally be limited.

You agree to defend, indemnify, and hold harmless Propsynk and its directors, officers, employees, contractors, agents, affiliates, service providers, and licensors from and against any claims, demands, proceedings, investigations, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising from or related to:

• Your use of the Site or Services;
• Your User Content;
• Your violation of these Terms;
• Your violation of applicable law;
• Your violation of another person’s rights;
• Your rental, tenancy, property management, contractor, professional, payment, screening, or marketplace activities;
• Your documents, notices, communications, rental decisions, maintenance decisions, contractor decisions, payment decisions, or legal actions;
• Your failure to obtain required consents, permissions, authorizations, licences, insurance, or approvals;
• Disputes between you and another user or third party.

Propsynk may control the defence of any matter subject to indemnification, and you agree to cooperate with us.

Propsynk is not responsible for disputes between landlords, tenants, applicants, contractors, property managers, professional advisers, or other users.

Users are responsible for resolving their own disputes, including payment disputes, lease disputes, maintenance disputes, contractor disputes, rent disputes, deposit disputes, damage disputes, screening disputes, review disputes, and legal disputes.

Propsynk may, but is not obligated to, provide support, records, workflow history, or limited assistance where appropriate and lawful.

These Terms and any dispute arising from or related to the Site or Services are governed by the laws of British Columbia and the federal laws of Canada applicable in British Columbia, without regard to conflict of law principles.

Subject to mandatory consumer protection laws and any rights that cannot be waived, you agree that the courts located in Vancouver, British Columbia will have exclusive jurisdiction over disputes arising from or related to these Terms, the Site, or the Services.

Before starting a legal claim, you agree to first contact Propsynk at [email protected] and provide a reasonable description of the dispute, the relief requested, and your contact information. The parties will attempt to resolve the dispute informally for at least thirty days, unless urgent relief is required.

Either party may seek injunctive or other equitable relief in a court of competent jurisdiction where necessary to protect intellectual property, confidential information, security, or data.

If you download the mobile application through Apple’s App Store, Google Play, or another app marketplace, your use may also be subject to the applicable app store’s terms and policies. The app store provider is not responsible for the Services, support, claims, or liabilities except as required by its own terms or applicable law.

Propsynk may provide notices by email, in-app message, website posting, push notification, SMS, mail, or other reasonable means. You are responsible for keeping your contact information current.

Legal notices to Propsynk must be sent to [email protected] and 6637 121A Street, Surrey, British Columbia, V3W 0H8, Canada, unless we provide another required notice method.

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify users, such as posting the updated Terms, changing the effective date, sending an email, or providing an in-app notice.

Your continued use of the Site or Services after updated Terms become effective means that you accept the updated Terms, subject to applicable law.

You may not assign or transfer these Terms or your Account without Propsynk’s prior written consent. Propsynk may assign or transfer these Terms in connection with a merger, acquisition, financing, corporate reorganization, sale of assets, or by operation of law.

Propsynk will not be liable for delay or failure to perform due to events beyond our reasonable control, including natural disasters, labour disputes, internet failures, hosting outages, cyberattacks, acts of government, war, terrorism, pandemics, power failures, payment network failures, third-party service failures, or other force majeure events.

If any provision of these Terms is found invalid, illegal, or unenforceable, the remaining provisions will remain in effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable, where permitted by law.

Propsynk’s failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.

These Terms, the Privacy Policy, and any applicable order forms, subscription terms, contractor terms, marketplace terms, payment terms, or additional written agreements constitute the entire agreement between you and Propsynk regarding the Site and Services and replace all prior or contemporaneous agreements on that subject.

If you have any questions about these Terms, please contact us at:

Propsynk Inc.
Legal Contact: [email protected]
Privacy Contact: [email protected]
Support Contact: [email protected]
General Contact: [email protected]
Mailing Address: 6637 121A Street, Surrey, British Columbia, V3W 0H8, Canada
Website: https://propsynk.com